About

About Stay Luxe

Having gained a wealth of knowledge and expertise through managing their own portfolio of 20 plus properties in the short-term rental industry, founders Scott and Greg recognised a gap in the market for a bespoke, luxury property management service designed exclusively for high-end homes. In 2023, Stay Luxe was created to redefine the standards of luxury accommodation in Auckland.

Stay Luxe partners with the city’s most exclusive property owners to offer a refined collection that embodies sophistication and indulgence.

At the heart of Stay Luxe is a commitment to building enduring relationships with property owners. Through tailored, comprehensive management services, the team maximises returns while maintaining the distinctive character of each property. Their passion for excellence and focus on delivering outstanding results set them apart in the world of luxury short-term rentals.

Interested in becoming a property partner? Contact us today to join the Stay Luxe portfolio.

Meet the Team

Scott Unsworth

Director

Scott Unsworth, co-founder of Stay Luxe, brings decades of global business expertise to luxury property management. As the visionary behind Orca, the world’s leading triathlon brand, Scott knows how to build and elevate premium experiences, thus ensuring Stay Luxe delivers exceptional returns for property owners and world class experiences for guests.

Greg Owen

Director

Greg Owen, co-founder of Stay Luxe, brings over 20 years of experience working with Olympic and professional athletes, where he honed a deep understanding of excellence and performance. Greg is passionate about building strong, trusted relationships with property owners, ensuring their goals are met with exceptional care. His attention to detail and commitment to quality guarantee outstanding guest experiences while maximising returns for owners.

Hildegard Unsworth

Director / Finance

Hildegard Unsworth, director of Stay Luxe, brings extensive expertise in finance and strategic business management. As a key leader in Orca’s rise to become a global triathlon brand, she oversaw financial operations with precision and vision. At Stay Luxe, Hildegard ensures property owners maximise returns while maintaining exceptional service and care, setting a new standard in luxury property management.

Catherine Taylor

Operations Manager

Catherine Stuart, Operations Manager at Stay Luxe, brings extensive experience from her work with non-profit organisations. Known for her strong relational approach, Catherine builds lasting connections with property owners, ensuring they are fully informed and engaged. Her operational expertise ensures smooth day-to-day management, providing exceptional service to both owners and guests.

FAQ's

What is your cancelation policy?

To receive a full refund, you must cancel at least 30 days before check-in.

If you cancel between 7 and 30 days before check-in, you’ll be refunded 50% for all nights.

If you cancel less than 7 days before check-in, there is no refund.

You can also receive a full refund if you cancel within 48 hours of booking, if the cancellation occurs at least 14 days before check-in.

What time is check-in and check-out?

Check-in starts from 3:00pm

Check-out time is 10:00am

Can I request and early check-in or late check-out?

You may request an early check-in or late check-out and if the property is available we will do our best to accommodate.

Are parties allowed?

We have zero tolerance for parties. If one is reported we unfortunately have to call local law enforcement immediately and you will forfeit your bond.

Can I smoke or vape in the home?

Please no smoking or vaping in the home or on the property. If we detect the home has been smoked in you will forfeit your bond.

Are there any cameras at the property?

There are no cameras inside for the privacy of our guests. However, some of our properties do have external cameras for extra security and for the protection of the property.

How do I request the additional experiences?

Once you have made a reservation you will be sent an online check-in form where you can book the additional experiences. Alternatively you can contact us at any time to book an experience.