About
About Stay Luxe
Having gained a wealth of knowledge and expertise through managing our own portfolio of 20 plus properties in the short term rental industry, we identified a distinct need for a bespoke luxury management service tailored exclusively for high-end properties. Thus, Stay Luxe was born.
Our journey began with a vision to redefine luxury accommodation by seamlessly blending opulent living spaces with curated experiences, centred around good food and adventures. By forging strategic partnerships with some of Auckland's most exclusive properties, we have crafted a refined collection that epitomises sophistication and indulgence.
We pride ourselves on cultivating enduring relationships with our property partners. Through our unwavering dedication, we strive to enhance their investments by delivering a comprehensive suite of management services tailored to their unique needs. Our unwavering commitment to excellence and our discerning clientele sets us apart in an industry where luxury knows no bounds.
If you're interested in becoming a property partner please contact us.
Meet the Team
Greg Owen
Director
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Scott Unsworth
Director
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FAQ's
What is your cancelation policy?
To receive a full refund, you must cancel at least 30 days before check-in.
If you cancel between 7 and 30 days before check-in, you’ll be refunded 50% for all nights.
If you cancel less than 7 days before check-in, there is no refund.
You can also receive a full refund if you cancel within 48 hours of booking, if the cancellation occurs at least 14 days before check-in.
What time is check-in and check-out?
Check-in starts from 3:00pm
Check-out time is 10:00am
Can I request and early check-in or late check-out?
You may request an early check-in or late check-out and if the property is available we will do our best to accommodate.
Are parties allowed?
We have zero tolerance for parties. If one is reported we unfortunately have to call local law enforcement immediately and you will forfeit your bond.
Can I smoke or vape in the home?
Please no smoking or vaping in the home or on the property. If we detect the home has been smoked in you will forfeit your bond.
Are there any cameras at the property?
There are no cameras inside for the privacy of our guests. However, some of our properties do have external cameras for extra security and for the protection of the property.
How do I request the additional experiences?
Once you have made a reservation you will be sent an online check-in form where you can book the additional experiences. Alternatively you can contact us at any time to book an experience.
Contact
Guest Support & Reservations
+64 9 884 0900
Property Owner Enquires
+64 9 884 0900
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